Q: How long will the eye massager take fully charged?
A: The charge duration will be 2-3 hours. Disconnect the power adapter after charging is complete.

Q: How long does one charge last??
A: The working time is 120 minutes, with 15 minutes/1 days working, it can work for 7 days, depending on which mode you select.

Q: Do I need special batteries for SoothePro eye massager?
A: Every product comes with 1 Built-in Rechargeable Lithium ion battery and 1 USB charging cable included in the box. You don't need to buy another batteries.

Q: Is the heating adjustable? If not, is it at an acceptable comfort level?
A: It provides 42° constant temperature heating which most people prefer, both safe and comfortable ,feels like a warm towel.